Accessibility Statement

Our Commitment

WelcomeAide Society is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Standards We Follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML structure for screen reader compatibility
• Alternative text for all images
• Keyboard navigation support
• Sufficient color contrast ratios
• Responsive design for all screen sizes
• Clear and consistent navigation
• Descriptive link text
• Form labels and instructions

Multilingual Accessibility

As an organization serving newcomers who speak over 50 languages, we recognize that language itself is an accessibility concern. Our AI Navigator is designed to communicate in the user's preferred language, and we are working to expand the multilingual capabilities of our website content.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

Email: accessibility@welcomeaide.com
Response time: Within 5 business days

Ongoing Efforts

We are committed to ongoing accessibility improvements. We regularly review our website and services to identify and address accessibility issues. If you experience any difficulty accessing our content or services, please let us know and we will work to provide the information you need in an accessible format.